Terms and conditions of use

1. Detailed description of goods and/or services

Dachab Duke Pty Ltd is a business in the vaping industry that sells E-Liquids.

 

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of booking and delivery. Shipping is Free of charge. And confirmation will be sent via mail of order received.

3. Export restriction (Optional)

The offering on this website is available to South African clients only.

 

4. Return and Refunds policy

The provision of goods and services by Dachab Duke is subject to availability. In cases of unavailability, Dachab Duke will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.

 

5. Customer Privacy policy

Dachab Duke shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

 

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Dachab Duke bank account, the details of which will be provided on request.

 

7. Card acquiring and security

Card transactions will be acquired for Dachab Duke via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

 

8. Customer details separate from card details

Customer details will be stored by Dachab Duke separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

 

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

 

10. Responsibility

Dachab Duke takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

11. Country of domicile

This website is governed by the laws of South Africa and Dachab Duke chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.  PO Box 4522, Edenvale, 1610

 

12. Variation

Dachab Duke may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

13. Company information

This website is run by Dachab Duke Pty Ltd (sole trader / private company / close corporation) based in South Africa trading as Dachab Duke and with registration number 2015/444309/07 and Luttig van den Heever (Director(s)/Member(s)/Owner(s)).

 

14. Your Company contact details

Company Physical Address: 8 Witton Road, Founders View, Modderfontein, 1645

Email: info@dachabduke.co.za Telephone: +27 11 452 5806